Frequently Asked Questions

Q. How long is a treatment session?

A. There is no set time, but usually a session will last 20-40 minutes, depending on how complicated your case is.

Q. How many treatments will I need?

A. There is no fixed course of treatment. At the initial assessment your needs will be assessed and discussed with you.

Q. Do you treat people of all ages?

A. Yes, age is no barrier to receiving physiotherapy treatment.

Q. Do I receive treatment in the first session?

A. The detailed history and physical examination at the initial visit is a very important part of formulating a treatment plan. Unless you have a very complex medical history there is usually time for some treatment and advice.

Q. You asked a lot of questions at the first visit?

A. We need to take a thorough history of your current and past medical history as this information will determine the treatment plan followed. See "Physio & You".

Q. Do you only treat Sports injuries?

A. No, we treat various conditions as on the "Physio & You" page.

Q. What do I wear?

A. Please wear clothes that are comfortable and easy to remove as the Physiotherapist will need to examine the affected area. Your modesty is always respected.

Q. Do I pay at each visit?

A. You are welcome to pay after each treatment session, otherwise you will usually be invoiced at the end of your episode of treatments. If this method is preferred we ask that invoices are settled promptly (within seven days of receipt). See our fees page.

Q. Do you accept credit/debit cards?

A. No. At present we accept only cheques or cash.

Q. Are you Chartered Physiotherapists?

A. Yes. We are Chartered Physiotherapists and registered with the Health and Care Professions Council.

Q. Do I have to be referred by my GP?

A. Not necessarily. If you are paying yourself you can ring us directly for an appointment. As some medical insurance companies require you to see a GP before starting treatment it is important that you check the terms and conditions of your policy.

Q. Do you take X-Rays?

A. No. Should your Physiotherapist feel that investigative tests e.g. X-Rays/scans are necessary, contact will be made with your GP so that arrangements can be made.

Q. Are there Consultants that you can recommend for my condition?

A. There are several local Consultants, that we have a good working relationship with, that we recommend to patients when it is appropriate to do so. There has been a trend in the last twenty years for Surgeons to specialise in specific areas, and so we always recommend the Consultant that is, in our opinion, the most appropriate for your condition. Not all Consultants have websites, but below is a short list of links to websites for some of the Consultants we recommend.

Mr Simon Cavanagh - www.simoncavanagh.com
Mr James Lewis - www.mrjameslewis.co.uk